Steve Davies of Cole Murray says education for clients and advisers alike is the key to industry progression.
Years in the industry:
Why did you get into mortgage broking?
Having been a lender I saw many people missing the opportunity to be approved for mortgages due to limited financial knowledge. When the opportunity was presented to me to become a mortgage broker back in 2004 and help with gaining an approval and advise on structuring their lending, it was the right move for me. There is great satisfaction when we solve problems and help our clients purchase their desired property or come out from under a financial burden.
How would you sum up mortgage advisers in three words?
Experienced problem solvers
What advice would you give to a new mortgage adviser?
Surround yourself with experience, whether it is other advisers, good lenders or BDM's, learn from them and tap into their experience.
How would you change the industry?
Education - educate the public to the value good advisers offer and educate advisers to value the service they give.
What’s the most important thing an adviser can do to develop their business?
Put clients first, everything flows from the clients requirements
What’s the best advice you’ve ever been given?
"You don't know what you don't know" - never presume you have all the answers, ask and learn from others.
If you were Prime Minister for one day, what would you do?
Have a beer with the All Blacks after a Bledisloe Cup win.
What has been the highlight of your career?
Being asked for advice and help from fellow advisers - it's satisfying to know that your peers respect your advice.
What’s your favoured style of coffee?
Union, league, soccer or other?
Union, then all well contested sport
If you could invite three people to dinner, dead or alive, and excluding family and friends, who would they be and why?
Muhammad Ali, a fascinating career and overcame so many adversaries to be champ; Brian Lochore, his insight into the All Blacks culture and change from amateur to professional sportsmen interests me; and Jimmy Barnes, love his music.
Complete this sentence: If I wasn’t in mortgage broking, I would be…
Managing a sports team.
Every Monday we’ll feature a different mortgage adviser from across New Zealand. If you’d like to be included, please email us here.