Are your employees too sensitive to negative feedback, or have you just been delivering it poorly? Ayetkin Tank outlines five ways to ensure feedback is well received
New data reveals 'inconsistency' in numbers across the two markets
RBNZ will update the OCR this week, which is expected to remain at its current level
Recognition reflects our focus on top investment performance, says bank
A lead generation and marketing expert guides mortgage advisers on how to make an impact
The move is part of an ongoing review process and is a "huge win for customers"
If you were to do another one i would be very keen to attend.
A great event, and good format - allowed us to have dedicated time with each lender and hear their current offerings.
I disagree with you Luke Jackson as you’re basically saying Advisors go where they are paid the most! If you work out the commission of a loan over a 5 year period then the commission generally works out to be the same between the banks anyway, some customers have the choice of using any bank, and some don’t.
I think that is not a bad deal for the clients really- the leg work- the expertise sits with the mortgage adviser. If he- she does a good job by the client (through the clients eyes) and the client knows that they are not being asked to pay one red cent for that leg work for that their industry expertise- then what is the problem??? Bankers and other "employee" type arrangements get annual bonus's- do they disclose those specific numbers- $$$'s to their their zillion clients. Your argument- like many before you is slanted and rather than reflective of 98% of us that play the game (disclosure wise) above the line. Here is a thought- why not smack that 2%- don't smack the honest masses as it is all getting really really boring and repetitive. It is almost like- if you earn commission that is bad- you are the bad guy versus if you earn a salary and have bonuses that is good- you are the good guy. What do I think- I think "my arxe............................" - you can work out what the "x" really stands for- denotes- hmmmmmmmmmmmmm.
Queenstown broker discusses the challenges of securing loans for clients within the current environment
New Zealand’s largest city has seen the highest volume of sales this month since 2003.
Get your testimonials online and make the most of the digital age
How mortgages are changing around the world, and what it could mean here