Overcoming lending policy is challenging, broker

by Krizzel Canlas04 Dec 2017
Mortgage First’s Rob Parsons tells NZ Adviser why starting his own business “was the best move ever” and what he’d do if he was the Prime Minister for a day

Q: Who or what has inspired you to become a broker?
I can't remember, it was so long ago! It was probably just a natural progression for me. I'd been working in banking for 15 years, and in 1996 a little voice said: "Rob get out and do this."

It was a big step leaving the comfort of a regular salary in a job that I enjoyed (with four young children under 10 and my wife Vicki being a full-time mum), but I guess I knew that I had the ability and experience to be successful, and it turned out to be the best move I ever made.

Q: What is the best part of being a broker?
Helping people achieve their dreams and knowing that we really do make a difference. Forming long-term relationships with our clients is really important to us and them.

Q: What’s the most challenging part?
Most challenging (and probably most satisfying) is overcoming bank lending policy, which in some cases just doesn’t make sense or simply defies all logic – I love having those “deep and meaningful” conversations with the lenders!

Q: What was your most memorable client experience?
There are many. I guess there have been a number of instances where a client has never used a broker before and it’s always a great buzz when they’re absolutely gobsmacked with what we’ve arranged for them.

Q: How would you sum up mortgage advisers in three words?
Trustworthy, knowledgeable, and convenient.

Q: What do you think of the RBNZ’s LVR changes announcement?
It’s very modest adjustment that will have a relatively minor impact.

Q: Does the industry need more regulation?
No! Although, perhaps I’m looking at it through “rose tinted glasses” based on my personal experience in the industry, and how we operate.

Q: If you were the Prime Minister for a day, what would you do?
Incentivise those that work hard and want to do well. Encourage and create opportunities for those that don’t.

Q: If you could have dinner with any three people (dead or alive, excluding family or friends), who would you invite and why?
(I know you said no family but…) My father (he died when I was 18) – would be good to have a yarn with him.
John Key – I reckon he’s not a bad rooster.
Jacinda Ardern – she needs a few pointers and a bit of direction!

Q: Complete this sentence: If I wasn’t in mortgage broking, I would be…
 The Prime Minister 

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