Kiwibank has announced the appointment of Hamish Rumbold (pictured) as its new Chief Digital Officer, effective August of this year.
Rumbold will be joining from ClearPoint, a New Zealand digital experience and engineering company which works with companies to build and manage digital platforms. He is also a director at insurer Fidelity Life and tech startup Fresho, a cloud-based software for food businesses.
Rumbold’s previous experience includes running Air New Zealand’s global digital distribution channels, digital marketing capability and customer facing technology. This included spearheading the development of the airline’s website, the Air New Zealand App, in-flight Wi-Fi and connectivity, and Air New Zealand’s AI chatbot Oscar, among other developments.
Kiwibank CEO Steve Jurkovich said Rumbold would be a strong addition to the team, and his level of experience would bring the best in technology advancement to the bank.
“Hamish’s career shows a great understanding of how technology can transform the experience for our customers and team,” Jurkovich said. “He has a proven track history of bringing the best combination of people, process and technology together.”
“Technology will play a key part in Kiwibank’s success,” he continued. “We searched both locally and overseas and considered a fantastic range of candidates. Hamish has lived and worked in New Zealand, the UK, India, and South America, and he has experience across the aviation, retail banking, retail, FMCG, automotive and telecommunications industries. His experience and passion for Kiwis and the businesses they own makes him the perfect leader for Kiwibank’s technology and digital capabilities.”
“Hamish is passionate about building awesome teams, bringing technology closer to the customer for easy, fast and fantastic outcomes. We are looking forward to having him on board,” Mr Jurkovich concluded.