The Real Estate Institute of New Zealand (REINZ) has released a beginner’s guide to property management to help new property managers succeed in the profession.
The guide, which was designed and written by experts, details the aspects of the role and includes a quiz at the end of each section to test the knowledge of new or existing property managers. It can also be used as an induction course for new starters to a team.
REINZ chief executive Bindi Norwell said the guide will put property managers in good stead to add value to their customers and help them ensure that their landlords don’t end up being fined for failing to adhere to relevant legislation.
“It all comes down to good communication, and that’s something we have stressed right throughout the five modules, which make up the course,” Norwell said.
“Recently, there have been a number of legislative amendments and reforms to tenancy law, including the Healthy Homes Standards and the new Residential Tenancies Amendment Act 2020. This has meant that landlords and property managers have had to continuously keep up with these changes, so to support the wider industry, we’ve put a lot of thought into ensuring these changes are covered in the course.”
According to the REINZ, around 35% of Kiwis currently live in rental properties. However, the property management profession has had no regulation for the past 12 years, so anybody can become a property manager without training or qualifications.
As the roles and responsibilities of property managers continue to expand, the industry expects new rules and regulations to improve the profession.
“We are confident that people working in the property management industry will see the REINZ name and feel assured that this is a comprehensive and high-quality offering. It is also a perfect lead into the New Zealand Certificate in Residential Property Management Qualification (Level 4),” Norwell said.
“We really want to assist people in the property management profession because we see that as a big part of our role, and we think it’s time for everybody to lift their standards before regulation comes into effect. Our aim is for this course to become an industry ‘ABC’, and it will be updated regularly to keep learners up-to-speed with future changes.”