Westpac offers Chinese language ATMs

by Krizzel Canlas16 Oct 2017
Westpac launches its Chinese language option across 90% of its New Zealand ATMs today.

The launch today coincides with the start of Chinese Language Week.

The feature will be permanently available on the bank’s network of more than 600 ATMs.

Westpac NZ General Manager of Marketing, Product and Transformation Andy Kerr said the bank is catering to a growing section of the community.

“More than 170,000 New Zealanders identified as ethnically Chinese in the 2013 census, up from 140,000 in 2006.

“Tourist numbers from China have also grown, to more than 400,000 visitors per year. Statistics like that suggest this new language choice will make everyday banking even easier for even more people,” Kerr said.

He said all ATM functions have been translated, “from checking a balance, all the way through to making a deposit using one of our smart ATMs.”

In July 2016, Te Reo was introduced on Westpac ATMs and was followed by a dialect specific to Waikato-Tainui last month. Westpac said talks to other Iwi about adding more dialects in the future are on-going.

Related stories:
Banks add Waikato-Tainui language option to ATMs
Kiwi banks looking at Aussie ATM fee drop


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