"No one knows what fees they've paid in dollars and cents over the last year"
Multi-million dollar deal steps closer to completion
The bank boss defended brokers as "decent, honourable people"
Westpac was asked about a “blizzard of brands” creating customer confusion
Research group Roy Morgan has looked at customer figures
Four public hearings will take place over three days
CEO says she is 'delighted' with the appointment
"The licensing is forcing us to think about what’s really important"
It blames property speculators for the housing crisis